Advisory & Enablement

Strategic advisory for founders, executives, and investors. Translating CS and GTM from function to growth lever, with the operator credibility to back it.

  • Starting at $999
    ask about our women of cs member discount

    Secure savvy strategic insights and agile advisory support with our Founder’s CS Blueprint. Ideal for early-stage founders seeking continuous collaboration, this retainer combines strategic guidance with hands-on support to design and scale your first Customer Success motion.

    We’ll work side by side to architect your CS strategy, scope and hire your first CSM, and align success with your broader GTM goals. Along the way, you’ll benefit from month-to-month flexibility: bi-monthly strategy calls to refine priorities and tackle challenges, plus unlimited asynchronous feedback on docs, metrics, and roadmaps via Slack and Loom.

    This isn’t lightweight coaching — it’s embedded advisory that gives you clarity, accountability, and a clear path to turn Customer Success into a durable growth engine.

  • Starting at $10,000

    Experience strategic growth and operational enhancement without the overhead of a full-time executive with our Fractional Head of CS (Retainer). Designed for companies eager to inject seasoned leadership into their Customer Success strategy, this service offers dynamic accountability through weekly leadership engagements and comprehensive KPI-driven reports. 

    You'll benefit from expert guidance in cross-functional alignment, as well as hiring support tailored to bolstering your team’s capabilities. This retainer ensures you stay ahead in board presentations, empowering decision-making that's anchored in quantitative insights. Are you prepared to elevate your Customer Success framework with flexible, high-level leadership? Discover effective strategies and leadership today to propel your startup forward.

  • Starting at $2,499

    For VCs, Customer Success is often the blind spot in GTM diligence. The Portfolio Edit is a structured analysis designed for venture partners who want sharper insight into risk and growth across their investments.

    We conduct rapid portfolio audits to surface churn risks, expansion potential, and GTM alignment, followed by group workshops with founders to translate insights into action. For new deals, we pressure-test CS and GTM motions as part of diligence, highlighting gaps in design and execution.

    The result: clearer risk profiles, stronger board conversations, and portfolio-wide playbooks that compound value.

Let’s work together

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